Privacy Policy

We respect your privacy. We have developed our Privacy Policy in line with the Privacy Act 1988 and the Australian Privacy Principles when collecting, storing and disclosing personal and sensitive information of individuals.

Our Privacy Policy and Easy Read Privacy Policy is available to you here or you can request a copy from us. The Privacy Policy tells you about how personal information is collected, stored and disclosed about employees, contractors, volunteers, clients and members of the public.

Here is a summary of some important aspects of our Privacy Policy:

In order to provide services and supports and to conduct our business activities, we will from time to time be required to collect personal information, such as contact details, date of birth, goals, contact and emergency details of a relevant family member / carer / advocate or guardian, and service agreement details. If this information is not provided, we may not be able to supply you with the services you request.

We take reasonable steps to ensure the personal information we collect about you is accurate, complete, up-to-date, relevant, secure and that it is not accessed or disclosed to anyone without authority. We will only disclose your information to people who may need to know that information to provide you with the best services. We can only do this in ways that comply with the Australian Privacy Principles.

If you have any enquiries in relation to privacy or personal information please contact:

The Chief Executive Officer

LiveBetter Hunter and Central Coast

PO Box 96

Islington NSW 2296

37 Fern Street Islington, 2296

(02) 4979 7777

For more information about the Australian Privacy Principles please visit the website

If you wish to change how you receive communications from Leapfrog Ability (via mail, phone or email) please email us at or call (02) 4979 7777.

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